Store Manager

Remuneration:	cost-to-company
Location:	Pretoria, Menlyn Park
Education level:	Matric
Job level:	Mid/Senior
Own transport required:	Yes
Travel requirement:	Occasional
Type:	Permanent
Reference:	#MENLYN PARK - SM
Company:	CUM BOOKS

We are looking for an experienced store manager to oversee the daily operations of our store. You will be the one to ensure smooth running of operations to maximise customer service.

The ideal candidate will have experience as a store manager and knowledge and understanding of excellent customer service.

An effective Store Manager will also be able to motivate personnel to perform according to their maximum capacity.

The goal is to manage our store in ways that boost revenues and develop the business.

Store manager responsibilities include:

• Organise all store operations and allocating responsibilities to personnel
• Supervise and guide staff towards maximum performance
• Training of staff
• Prepare and control the store’s budget aiming for minimum expenditure and efficiency
• Stock management and monitor of stock levels 
• Maintaining excellent customer service
• Deal with complaints from customers to maintain excellent customer service
• Resolve any issues that might arise
• Plan and oversee in-store promotions and merchandising
• Keep abreast of market trends to determine the need for improvements in the store
• Ensure the store fulfils all legal health and safety guidelines

Requirements:

• Proven experience as retail manager or in other managerial position
• Knowledge of retail management best practices
• Outstanding communication and interpersonal abilities
• Excellent organising and leadership skills
• Commercial awareness
• Knowledge of excellent customer service practices
• Computer literate
• Excellent communication skills

Posted on 11 Aug 17:44, Closing date 10 Sep