Ford, Nissan & Mazda Qualified Technicians

• Ideally suited to a candidate with brand experience gained from a retail dealership.
• Trade Certificate in Automotive Mechanics or equivalent.
• Minimum of 3 years post apprenticeship experience.
• A strong customer service focus with the ability to communicate technical information to a non-technical audience.
• Excellent communication skills.
• Ability to work pro-actively in a fast-paced environment.
• Ability to provide the best possible service through a professional image and a “customer first” ethic.
• Adhere to all Health and Safety standards.
• Embrace training and professional development opportunities for continuing improvement.
• Have a positive attitude and be a self-motivated team player.

• Inspect customers’ vehicles, prior to and on completion of service, maintenance or repair work.
• Undertake diagnosis of repair requirements to vehicles.
• Conduct electronic visual health checks (eVHC) on all vehicles and provide a comprehensive report with expert advice and recommendations for customers.
• Carry out vehicle maintenance and repair in a safe and efficient manner to MOT and manufacturer standards.
• Procure parts required to complete the work instructions.
• Ensure a final inspection of all work is implemented and when requested, fully test if safety related or a customer concern.
• Record accurate details of work done on Repair Order and other information required by policy and statutory procedure.
• Compliance with Departmental and Company Policy, Statutory Legislation, Health and Safety, CVP
• Participate in on-going training and development to ensure product and service knowledge is up to date.
• Mentor and provide guidance to apprentice technicians, where applicable.