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Borderless Access is an award-winning market research company with its digital-first products and solutions for agile research. We fulfil the dynamic and multi-dimensional research demands of our global clientele with our technology-enabled insights solutions and first-party hyper-niche communities.
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Exploring the uptake of electric two-wheelers as a growing means of road transportation in sub-Saharan Africa
There are ongoing discussions and debates on a global scale around strategies and opportunities to reduce the carbon footprint, noise, and air pollution as well as our dependency on fuel. Scientists, environmentalists, and industry experts are promoting the electrification of road transport as a viable alternative to the fossil fuel-based vehicles in use. 23 Feb 2022 Read more

Unwrapping shopper insights over the holiday season - exploring behaviours, trends, expectations and more
Understanding how shoppers think and behave over busy holiday shopping periods can be extremely helpful for brands and retail platforms in order to enhance their customer shopping experience, be it online or in-store. With the retail landscape shifting in a pandemic environment, businesses are looking for creative and insightful ways to tap into shopper drivers in order to maximise revenue generation. 20 Jan 2022 Read more

Smart thinking in sub-Saharan Africa
Casually controlling your music from your smartphone or checking your security cameras while on holiday has become a part of the pattern of modern life around the world. Borderless Access has done a deep dive into which smart devices people living in sub-Saharan Africa (specifically South Africa and Nigeria) are using and how. 15 Oct 2021 Read more

'Brand Humanization' won the Gold at Esomar Research Effectiveness Awards 2021
At the Esomar Research Effectiveness Awards 2021 last week, Borderless Access and Unilever were honoured with the Gold award for their collaborative case study based paper, 'The evolution of brand humanization' using digital bot-enabled research methodology. 1 Oct 2021 Read more

Making healthy habits stick after Covid
Since Covid-19, there has been a dramatic shift in consumers' mindsets globally towards healthier lifestyle habits. Global digital market research company, Borderless Access, set out to find out what South Africans changed about their lifestyles and how food and beverage companies can help support consumers. 20 Sep 2021 Read more

Open doors: Sub-Saharan Africa embraces restaurants again after the pandemic's clutches
Globally, lockdowns limiting people's movements, coupled with a genuine fear of contracting Covid-19, have delivered a brutal blow to the hospitality industry. In sub-Saharan Africa the lockdown rules in some countries have spanned from bans on the sale of alcohol in addition to strict curfews, intensifying the financial predicament for restaurants in particular. 3 Sep 2021 Read more

Sub-Saharan brands can do well by advertising via esports
It is widely accepted that esports viewership has grown in the last 20 years, and is now becoming a pastime to counter the viewing of traditional sport. As we saw in our previous study, viewership in sub-Saharan countries is on the rise dramatically, in line with global trends. 14 Jul 2021 Read more

E-sports grow a following in sub-Saharan Africa
Throughout the world, e-sports are taking off as an alternative to traditional video games, heightened by the steep increase in digitisation that the world is currently witnessing. E-sports began in the late 2000s as amateur engagements and have risen to popularity in the last decade; transitioning into professional, organised multiplayer tournaments with huge followings. 9 Jun 2021 Read more

Borderless Access strengthens healthcare, consumer insights and analytics businesses with new appointments
Borderless Access, the digital market research company, has announced three new appointments - Nick Love as principal consultant - BA Health for Europe; Niraj Morey as AVP - client development for Middle East Region; and Donna-lee Ginsberg as senior account manager for the US. 14 May 2021 Read more

How to build and retain brand trust in uncertain times
Brand trust: Unanimously agreed as being the single most important metric in the brand health value chain, and also the one that is hardest to attain. With the disruption that Covid-19 has caused worldwide, it is not surprising to see brands struggling with this measure even more now. 26 Apr 2021 Read more

Are marketers focusing on the right channels?
Globally, marketing spend is focussed predominantly on digital media - specifically social media. However, consumer exposure and trust indicate that the traditional channels still hold relevance. So, on which channels should marketers be focusing? 7 Apr 2021 Read more

How Coca-Cola Africa leveraged Borderless Access's bot-enabled research solution to unpack healthy consumption habits
Why tech-enabled research is the right solution for Africa: Exploring a Coca-Cola Africa case study on healthy consumption habits. 25 Mar 2021 Read more

Borderless Access crosses more borders; launching first-party digital panels in Ecuador, Peru, France and Italy
Borderless Access recently introduced its first-party market research panel community in four new markets. The newest additions to its stable of markets include Peru and Ecuador in Latin America, and France and Italy in Europe. 17 Mar 2021 Read more

Sub-Saharan marketers dance to a digital tune
Kenya and Nigeria cautiously optimistic in their marketing endeavours 27 Jan 2021 Read more

Surfing the tides: digital media has come out tops in post-lockdown Africa
Social media enjoys high exposure in Africa 8 Dec 2020 Read more

Borderless Access expands team by 10% to support newly formed healthcare business - BA Health
Borderless Access, the digital market research products and solutions company, today announced a range of technology and analytics-driven research capabilities to fulfil today's dynamic and multi-dimensional research demands from healthcare, life-sciences and diagnostic companies. The services, consolidated under the sub-brand BA Health, is aimed towards assisting global healthcare brands in understanding the healthcare space better through actionable insights to improve people lives. 9 Nov 2020 Read more

Has shopping behaviour changed in sub-Saharan Africa since the start of the pandemic?
From wearing masks and washing our hands more carefully than ever to working from home, Covid has changed our behaviour in dramatic and measurable ways. The virus has also had an interesting impact on our consumer behaviour, with large swathes of the world's population changing their well-worn habits within a few short weeks. 28 Sep 2020 Read more

Sub-Saharan Africans increase healthy habits to beat the virus
Finding ourselves in the middle of a global pandemic has been a shock. We've spent a lot of time fine-tuning ways in which we can prevent ourselves from catching the virus. Covid-19 has prompted many of us to examine our health, with 63% of people around the world reporting that coronavirus has encouraged them to seriously consider their levels of health and fitness. We've taken a closer look at global changes with regard to general health, hygiene and fitness, with a special focus on Nigeria and South Africa. 31 Aug 2020 Read more

Work from home - short-term response or new normal?
Across the world, Covid-19 pandemic has upended people's working lives. We have taken a closer look at how people's working lives have changed in sub-Saharan Africa, with a special focus on Nigeria and South Africa. 20 Aug 2020 Read more

South Africans' attitudes to medical travel consultation, post-lockdown
Healthcare globally has received much focus since the beginning of the Covid-19 pandemic. Medicine-purchasing behaviour has changed, and so has the practice of medical consultation. Borderless Access conducted a survey to understand perceptions around medical travel consultations and what advice people will seek from medical professionals, once travel restrictions open up. These findings, which span South Africa, Nigeria and eight other countries, also uncover behaviour around the purchase and stocking up of medicine. 15 Jul 2020 Read more


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Contact Borderless Access

Bev Tigar I Lead Business Development Consultant, Africa
moc.sseccasselredrob@ragit.veb I 079 572 6233

Meave Beckett-Leech I Marketing Consultant, Africa
moc.sseccasselredrob@hceel-tekceb-evaem I 073 811 7848